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Ordering and Shipping

Order status, delivery times, duties and shipping destinations.

How long before my order ships?

Please check the stock status of the product you are ordering Shipping Information – Rouge Care. If in stock in our local warehouse, typically the order will ship out within one to two business days. If shipping from our overseas warehouse, typically

What are your shipping fees?

We offer free shipping for many  countries, including the United States, Canada, most European and Asian countries, as well as Australia / New Zealand. Full list of free shipping countries is:. China, Hong Kong, Japan, Malaysia, Philippines, Singapor

Can I track my order?

Yes, when you place an order, you will receive an email from Rouge that contains a link to keep track of your package.

Which countries do you ship to?

We ship internationally. Please note, when an order is shipped, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These duty fees are not included in our prices and we are unable to calculate import fe

How can I contact Rouge?

If you have any questions, we are here to help. Our preferred mode of communication is chat (the blue icon at the bottom of your screen) and email (use the form below for email) which allows us to keep track of everything and provide superior respons

Do you ship internationally?

We are proud to ship our products worldwide!