Payments and Financing

Do you offer financing plans?

Yes! We have partnered with Affirm to offer flexible payment plans which allow you to break down the cost of a purchase into a series of biweekly or monthly instalments. Pay Monthly. Pay in 4

Which credit cards do you accept?

Can I use my HSA/FSA to pay for Rouge products?

Rouge products may be HSA/FSA eligible for qualified customers. At checkout, choose Pay with HSA/FSA. If a product requires a Letter of Medical Necessity (LMN), you'll complete a short health survey that is reviewed by an independent licensed practit

What is an HSA/FSA account?

A Health Savings Account (HSA) or Flexible Spending Account (FSA) is a tax-advantaged account you fund with pre-tax dollars to pay for qualified medical expenses. Because the money goes in before taxes are taken out, eligible purchases effectively co

How do I qualify to use my HSA/FSA funds?

Available to qualified customers. Eligibility is determined by an independent licensed practitioner based on your health survey. HSA/FSA tax savings vary by individual and plan. This information is general and is not tax, legal, or medical advice. Pl

How can paying with HSA/FSA help me save?

HSA and FSA accounts are funded with pre-tax dollars. Paying for an eligible product with those funds means you avoid the federal income, state income, and payroll (FICA) taxes you'd otherwise pay on that money. Qualified customers save an average of

How long does my Letter of Medical Necessity last?

A Letter of Medical Necessity is valid for 12 months from the date it's issued. During that time you can use it for eligible products on future purchases. You don't need a new letter for each order.

Can I use a Letter of Medical Necessity from my own doctor?

Yes. If you already have an LMN from your personal physician or another licensed provider, you can use it in place of the survey-based qualification. Keep it on file with your receipt for reimbursement.

What if I don't have my HSA/FSA card?

No problem. You can pay with a regular credit or debit card and then reimburse yourself from your HSA/FSA account. Keep your receipt and your Letter of Medical Necessity (if one was issued) and submit them to your plan administrator to be paid back f

What if I don't have enough funds in my HSA/FSA account?

You can still use the Pay with HSA/FSA option at checkout. If your balance doesn't cover the full order, you can split the payment: apply your available HSA/FSA funds and pay the remaining balance with another card.

Can I use my HSA/FSA funds on a past purchase?

Often, yes. Once you receive a Letter of Medical Necessity, you may be able to submit a prior purchase for reimbursement from your HSA/FSA account, as long as it falls within your plan's eligible time window. Reimbursement rules vary by plan, so plea

Does the standard return policy apply to HSA/FSA purchases?

Yes. Paying with HSA/FSA funds doesn't change our return policy. Your order is treated the same as any other. If you return an item, the refund is issued back to the HSA/FSA account or card used at checkout.