My G5 panel feels hot or is overheatingUpdated 15 days ago
G5 panels give off gentle warmth during a session, and that's expected.
- If the light feels too warm on your skin, move further back or lower the brightness. People with darker skin tones may absorb more light and feel a little more warmth.
- If the panel itself overheats, turn it off right away and contact us.
- Use and store the panel at room temperature, out of direct sunlight, with nothing resting on top of it.
- Don't open or take the panel apart. For any repair, contact [email protected] or 877-664-6484.
See it in the manual: G5 Series User Manual, page 41 (electrical device precautions)