G5 Series panels
Setup, everyday use, safety and specifications for the Tabletop G5, Pro G5, Max G5 and Ultimate G5.
What's included with my G5 panel?
Every G5 panel comes with the panel, a remote controller, protective eyeglasses and a power cord made for your country's voltage and plug type. Something missing or damaged? Contact us within 7 days of delivery at [email protected] or 877-66
How do I set up my G5 panel?
Tabletop G5 and Pro G5: hang it on a door. The Tabletop G5 also sits on its own stand. To hang it on a door instead, take the stand off first. Max G5 and Ultimate G5: mount it on a wall. Follow the wall-mount sheet in the box. Both panels are heavy (
How do I use the G5 touchscreen?
Learn it hands-on first. Our interactive G5 control panel is a replica of the touchscreen: tap any button to see what it does. It's the quickest way to get comfortable before your first session. The main screen shows your session time, the active wav
What are the preset sessions on my G5?
Your G5 comes with seven preset sessions, each a ready-made mix of wavelengths, brightness and session time. Press Preset Sessions on the main screen, tap one to see its settings, then press Apply. All seven run with pulsing off. Never use Wound & Sc
How do I change the settings on my G5?
Press the gear icon on the main screen. In NIR mode the panel can look almost off. That's normal: near-infrared light is nearly invisible. Want a visual reference? See Settings on the interactive G5 control panel. See it in the manual: G5 Series User
I'm new to red light therapy. How should I start?
Start slowly and build up. Everyone absorbs light differently, so your best settings come from small changes over time. Using too much can cancel out good results just as using too little can. A simple journal of your settings and how you feel makes
What is pulsing, and should I use it?
Pulsing delivers light in rapid bursts instead of a steady beam, from 1 to 10,000 Hz per wavelength. It's optional, and all preset sessions run with it off. We haven't found strong evidence that pulsing helps or doesn't. It's there for practitioners
How do I connect my G5 to the Rouge Care app and Wi-Fi?
The Rouge Care app works as a remote control: start, stop and adjust sessions from your phone, and save your own preset sessions. Bluetooth:. Wi-Fi (lets the panel download firmware updates on its own):. Want a visual reference? See Bluetooth and Wi-
Why do some of my LEDs look like they're not working?
They almost certainly are working. Half the light on every G5 panel is near-infrared, which the human eye can't see. In NIR mode the panel can look nearly off; in RED or RED & NIR mode you'll see bright red light. Also check that no wavelength is set
Who should not use red light therapy?
Rouge panels are general wellness devices, not intended to diagnose, treat, cure or prevent any disease. Red light therapy contains no UV light and has a very good safety profile, but check with your doctor before you start, especially if you:. Wait
How do I care for my G5 panel safely?
Warranty: every G5 panel has a 3-year warranty. In the first 6 months, a defective panel is replaced. For the rest of the 3 years, we cover parts and service. To make a claim, see Warranty Information in our Returns and Warranty section. See it in th
What are the G5 specifications?
All G5 panels have eight wavelengths (630, 650, 660, 670, 810, 830, 850 and 1060 nm), 5 W dual-chip LEDs, a 30° beam angle, pulse control from 1 to 10,000 Hz per wavelength, a 50,000-hour LED lifetime and a 3-year warranty. These are peak readings ne
The Rouge Care app can't find my G5 panel
Work through these checks:. Still not connecting? Contact [email protected] with your panel's name and software version (Settings, then About) and your phone model. Want a visual reference? See Bluetooth and About on the interactive G5 contr
My G5 touchscreen is locked or only shows the timer
This happens on the Max G5 and Ultimate G5 when the Simple Remote is paired. While it's paired, the panel shows a simplified screen with the session time and one large control, and the other touchscreen controls are locked so nothing changes by accid
My G5 panel feels hot or is overheating
G5 panels give off gentle warmth during a session, and that's expected. See it in the manual: G5 Series User Manual, page 41 (electrical device precautions)
Do I need to wear eye protection with my G5?
Yes. Wear the supplied goggles during every session and don't look directly into the LEDs. The goggles don't fully filter the strobe effect of pulsing, so never look at the panel while pulsing is on. If you have an eye condition, check with your doct
Can I use an extension cord with my G5?
We don't recommend it. Plug your panel directly into a grounded wall outlet whenever you can. If an extension cord can't be avoided, it must be rated for the current your panel draws (see What are the G5 specifications?). If you're unsure, ask a lice
Can I use my G5 in a sauna?
No. Rouge panels are designed to run at normal room temperature and should never be exposed to higher temperatures like those in a sauna. See it in the manual: G5 Series User Manual, page 34 (FAQ)
What happens if an LED on my G5 burns out?
You almost certainly won't have to deal with it. G5 LEDs are rated for 50,000 hours, far more than a panel sees in years of regular use. If anything ever stops working, your panel is covered by our 3-year warranty. Contact [email protected]
How do I use preset sessions in the Rouge Care app?
The Rouge Care app has six preset sessions: Collagen Boost, Muscle Primer, Joint Pain, Wound & Scar Repair, Evening Wind-Down and Energy & Focus. They're the same whether you use a G4 or a G5. Your G5 panel also has a seventh, Recover & Restore, whic
What is the warranty and return policy for my G5?
Every G5 panel comes with a 60-day satisfaction guarantee and a 3-year warranty. Warranty. In the first 6 months, a defective panel is replaced. For the rest of the 3 years, we cover parts and service. Full terms are in Warranty Information in our Re
Why is the red light on my G5 lower than the near-infrared?
Short answer: the G5 is designed to put most of its power into near-infrared light, because most of what a full-body panel works on sits below the skin. Half of its LEDs are still red, and it delivers as much red light as many published studies used.
G5 Series irradiance by model
Irradiance is how much light energy reaches your skin, measured in milliwatts per square centimetre (mW/cm²). It drops as you move further from the panel. The charts below show the peak irradiance of each G5 Series panel at 6, 12, 18 and 24 inches, i